Your privacy is important to The Flag Shop. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection & Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with The Flag Shop. The Flag Shop and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. Here are some examples of the types of personal information The Flag Shop may collect and how we may use it.

What personal information we collect

• When you create/register an online account with The Flag Shop, purchase a product, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, blood group and credit card information.
•  When you share your content with family and friends using The Flag Shop’s products, send gift certificates and products, or invite others to join you on The Flag Shop’s forums, The Flag Shop may collect the information you provide about those people such as name, mailing address, email address, and phone number.

How we use your personal information

The personal information we collect allows us to keep you posted on The Flag Shop’s latest product announcements, offers and upcoming events. It also helps us to improve our services, content and advertising. If you don’t want to be on our mailing list, you can opt out anytime by unsubscribing from our mailing list.

•  We also use personal information to help us develop, deliver, and improve our products, services, content and advertising.
• From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with The Flag Shop, you may not opt out of receiving these communications.
• We may also use personal information for internal purposes such as auditing, data analysis, and research to improve The Flag Shop’s products, services, and customer communications.
• If you enter into a contest, or similar promotion we may use the information you provide to administer those programs.
• We work closely with certain non-profits such as the Mumbai Thalassemia Society & other blood banks to help facilitate potential donors to donate their blood to patients. These organizations contact us at times of emergencies. If we find that your blood group matches their requirement, then we may encourage you to donate blood & help save a life. However, you may opt-out of such notifications.

Collection & Use of Non-personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

• We may collect information such as occupation, language, zip code, area code, location, and the time zone where The Flag Shop product is used so that we can better understand customer behavior and improve our products, services and advertising.
• We also may collect information regarding customer activities on our website, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies & Other Technologies

The Flag Shop’s website, online services, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. The Flag Shop and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with The Flag Shop more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the The Flag Shop’s Online Store. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. If you want to disable cookies, check with your browser provider to find out how to disable cookies. Please note that certain features of The Flag Shop website will not be available once cookies are disabled. As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. The Flag Shop may use this information in our marketing and advertising services. In some of our email messages, we use a “click-through URL” linked to content on The Flag Shop website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Disclosure to Third Parties

At times The Flag Shop may make certain personal information available to strategic partners that work with The Flag Shop to provide products and services, or that help The Flag Shop market to customers. Personal information will only be shared by The Flag Shop to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers

The Flag Shop shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for The Flag Shop to disclose your personal information. We may also disclose information about you if we determine that for purposes of national/international security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.

Protection of Personal Information

The Flag Shop takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. The Flag Shop’s online services such as the The Flag Shop’s Online Store and website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases, you must use an SSL-enabled browser such as Safari, Firefox, Google Chrome or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet. When you use some of The Flag Shop’s products/services, or applications or post on The Flag Shop’s blog or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a blog posting, that information is public. Please take care when using these features.

Integrity & Retention of Personal Information

The Flag Shop makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required.

Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.

Location-Based Services

To provide location-based services on The Flag Shop’s products, The Flag Shop and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by The Flag Shop and our partners and licensees to provide and improve location-based products and services.

Third-Party Sites & Services

The Flag Shop’s websites, products/services may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

International Users

Information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to The Flag Shop’s employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about The Flag Shop’s Privacy Policy or data processing, please contact us. The Flag Shop may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. The Flag Shop 220-B, Sussex Industrial Estate Dhaku Prabhuchi Wadi Dadoji Konddev Rd, Byculla (E) Bombay – 400027. India.